Product arrived broken. Damage to the plastic underneath of the excavator (I imagine the big crack was possibly caused at place of manufacture). Unfortunately, could not wait to contact sales for a replacement or refund or whatever other options may have been available as we needed the product for my son's birthday. Irrespective of the damage, it operates fine. It was easy to put together and our son absolutely loves it. It was good value. The only reason why I rated it two star was because of the damage to it as i felt that it was unacceptable given the price. Regardless, I will be happy to purchase from this business again.
Hi Maria, I'm so sorry to hear you had some damage on receiving your Diggeroo. We would of sorted something out for you. We are pretty open and approachable here at LTT. If you ever come back and shop with us please speak with Brenton and we can sort out something for your troubles. Thanks and sorry again
Really good service. The parcel was delivered safely and within the expected time. Even though tracking updates were limited, the delivery was smooth and reliable. Happy with the overall experience and would recommend. Brenton was very responsive in whole conversation special thanks to him.
my son loves it I ordered pickup and the kind man decided to gimme delivery and my husband did not know how to build and then he showed me a QR code that took to a vid and helped my husband Fast delivery great service definitely be back for other stuff
